Return Policy

Returns & Refund Policy

At London Motorcycle Centre, we want you to be fully satisfied with your purchase.

Return Period

You may return items within 14 days of receiving your order.

Eligibility for Returns

To be eligible for a return:

• Items must be unused and in original condition
• All original packaging, tags, and accessories must be included
• Proof of purchase is required

Non-Returnable Items

The following items cannot be returned:

• Used or installed parts
• Clearance or sale items (if applicable)
• Custom or special-order items

Return Process

To initiate a return, please contact us at:
📧 contact@londonmotorcyclecentre.co.uk

Include your order number and reason for return.
We will provide instructions on how to send your item back.

Return Shipping

• Customers are responsible for return shipping costs unless the item is faulty or incorrect
• We recommend using a tracked shipping service

Refunds

Once your return is received and inspected:

• Approved refunds will be processed within 5–7 business days
• Refunds will be issued to the original payment method

Damaged or Incorrect Items

If you receive a faulty or incorrect item, please contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.